Reference

How 955ok Handles Your Personal Information

This Privacy Policy explains exactly what data 955ok collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team. Access to our platform and the rights described here depend on your local law and eligible region.

Data collected only as neededLocal payment data handled carefullyYour right to request accessContact us to update your detailsApplies to all supported regions
955ok How 955ok Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to access, correct or delete the personal data we hold about you, our support team handles these requests directly. You can reach us through live chat on the 955ok site, by email, or through the in-app help section on your mobile browser. We aim to respond to data requests within a reasonable period — complex requests may take a little longer, and we will keep you informed of progress.

Team online

Live Chat

Start a live chat session on the 955ok site or mobile browser and ask our team to log a data access or correction request on your behalf.

Email Support

Send your data request to our support email address. Include your registered mobile number and the wallet type — bKash, Nagad or Rocket — linked to your account.

In-App Help

Open the help section from inside your mobile browser session on 955ok and submit a privacy query directly from your account dashboard.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We take a practical approach to data security — your account details and payment records are protected using SSL encryption across every session, whether you are on mobile or desktop. We do not store full bKash, Nagad or Rocket wallet credentials on our servers; only the reference data needed to match your transaction is kept. Below are the four core areas that shape how we manage your privacy.

Account Security

Your 955ok account is protected by password and mobile OTP verification. We flag unusual login attempts and may ask you to re-confirm your identity to keep your session safe.

Cookie Use

We use session cookies to keep you logged in and to remember your account preferences. We do not use cookies to build advertising profiles or share browsing data with ad networks.

Data Retention

Account and transaction data is kept for as long as your account is active, and for a further period after closure as required by applicable rules in your region. You can request deletion where local law permits.

Third-Party Sharing

We share only the minimum data necessary with payment processors like bKash, Nagad and Rocket to complete your transaction. No personal data is sold or passed to advertisers.

Common Questions About Your Privacy on 955ok

These are the questions we hear most often about how 955ok handles personal data, what rights you have, and how to act on them. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, mobile number, email address and the local wallet — bKash, Nagad or Rocket — you register. We also collect transactional records each time you deposit or withdraw.

No. We store only a transaction reference to match your payment. Your full bKash, Nagad or Rocket PIN and account details are never held on our servers.

Yes. Contact our support team via live chat or email with your registered mobile number, and we will respond with the data we hold on your account, subject to local law in your region.

Send a request through live chat or our support email. Include your account's registered number and the specific data you want corrected or removed. We handle each request individually.

This policy applies to all registered accounts. Rights and service availability for users in Bangladesh depend on local law and the eligible regions our platform currently serves.

We use session cookies to keep you logged in and remember your account preferences across visits. We do not use cookies for ad profiling or share cookie data with advertising networks.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.